An Engine for Visibility
From ticket management to planned maintenance visits, now you can monitor and manage essential service activity all from one secure portal.
Activate and Manage Service Tickets
- Initiate a service request online.
- View service contracts, service requests and service events.
- Track active service requests and service events in real time.
- See when Certified Service Engineers are traveling to your facility.
Review and Schedule Planned Maintenance
- Avoid staffing issues by scheduling planned maintenance visits whenever they’re most convenient.
- See all completed and upcoming planned maintenance visits.
- Log your request directly to Siemens Customer Care Center.
- syngo customers can connect directly with their tech support team.